Privacy Policy of Frolickers Ltd
This privacy policy describes the personal data collected or generated (processed) when you use Frolickers Ltd’s website (www.frolickersofficial.com) (“Site”). It also explains how your personal data is used, shared, and protected, what choices you have relating to your personal data, and how you can contact us.
Who is Responsible for the Processing of Your Personal Data?
Frolickers Ltd is responsible for the processing of your personal data collected from the Site. References to “Frolickers Ltd,” “our,” “we,” or “us” in this privacy policy specifically refer to Frolickers Ltd, the entity managing your personal data.
What Personal Data Do We Collect and When?
We collect your personal data when you visit our Site, make a purchase, sign up for our newsletter, participate in promotions, or interact with our customer service. This data includes:
Contact details including name, email, telephone number, and shipping and billing addresses.
Login and account information, including username, password, and unique user ID.
Personal details including gender, hometown, date of birth, and purchase history.
Payment or credit card information.
Images or videos that you choose to upload to our Site.
Personal preferences including your wish list and marketing preferences.
We may also collect additional data with your consent for specific features, such as:
Movement data from your device’s accelerometer.
Photos, contacts, calendar information.
Social network information for account connection and sharing purposes.
Automatically collected data from your device or web browser includes:
Device IDs, network access, storage information, and battery information.
Cookies, IP addresses, referrer headers, data identifying your web browser and version, and web beacons and tags.
Why and How Do We Use Your Personal Data?
We use your personal data to:
Provide the features of the Site and services you request.
Communicate information about our products, services, events, and for other promotional purposes.
Operate, improve, and maintain our business.
Protect our rights or property and that of others.
For general research and analysis purposes.
We base the processing of your personal data on various legal grounds, depending on the specific purpose for which we are using your data.
Sharing of Your Personal Data
Frolickers Ltd may share your personal data with third parties in the following situations:
Service providers processing personal data on our behalf for IT and system administration, credit card processing, research and analytics, marketing, customer support, and data enrichment.
If required by law, to comply with legal processes or governmental requests, or for fraud prevention.
Your personal data will also be transferred and stored in countries outside your residence, where the data protection laws may differ from those in your country.
Your Rights Relating to Your Personal Data
You have the right to request access, correction, deletion, or restriction of your personal data, and to receive a copy of your personal data for transfer to another data controller.
To manage your personal data, opt-out of direct marketing, or exercise your rights, please contact us using the contact details below.
Cookies and Pixel Tags
We use cookies and pixel tags to track user behaviour on our Site, personalise user experience, and analyse site traffic. You can adjust your browser settings to manage cookie preferences and opt-out of having certain information collected through cookies.
Using Frolickers Ltd’s Site with Third-Party Products and Services
Our Site may interact with third-party products and services, and provide links to third-party websites for your convenience. We are not responsible for the privacy practices of these external services or websites.
Changes
We may update this privacy policy periodically to reflect changes in our privacy practices. We encourage you to periodically review this page for the latest information on our privacy practices.
Contact us
For more information about our privacy practices, questions, or complaints, please contact us by e-mail at info@frolickers.uk.